DESCRIPTION
Unilever strives to enhance the futures of its multicultural workforce, international clients, coworkers, and community members every day. The company Unilever is committed to diversity, equity, and inclusion. We believe that having a diverse workforce will aid in our expansion and foster inclusivity inside the organization. We at Unilever respect each individual's "Whole Self" contribution to the workplace, and that includes you! So that we can help you during the hiring process, please let us know if you have any access needs or assistance requirements when you apply.
OBJECTIVE
- To help the business with quality assurance services so that the goods produced by the company are suitable for consumer usage in accordance with Company’s requirements and standards.
- To promote a culture of zero defects throughout the company.
DUTIES
OPERATIONAL
- To find product quality problems, conduct online troubleshooting. If quality problems are found, generate an NCA.
- Retention samples that are older than the stated retention period plus one month should be discarded during monthly checks.
- Within the retention storage section, maintain a five-second environment.
- Participate in tasting panels as an authorized taster and decide whether to accept or reject products. Smoking is prohibited due of the detrimental impact it has on sensory evaluation, a crucial aspect of the job.
- Getting samples out of the retention location, setting them up against a sample of customer complaints, and getting all the forms ready for examination.
- Assessing customer complaints in accordance with standards and producing evaluation records.
- Prepare and prepare reports on complaints that have been investigated for the consumer services team.
- CRQS data review, SAP data entry, and trend and analysis reports.
- Analyzing and trending CRQS EOLAS reports
- To achieve zero defects, lead problem-solving kaizens are derived from the Q prioritizing matrix
ADMINISTRATIVE
- Daily completion of
all the reports and forms indicated below
- Generation of NCAs and
the retention sample register.
- Reporting
consumer/customer complaints on a weekly basis
- Every two months,
kaizen reviews and documentation archiving have to be done.
- Ensure that
information about non-conformance is logged and resolved by interacting
with QC technicians.
- Communicate quality
issues discovered throughout the packing process with production (during
shift handovers)
- Run all investigations
for consumer and customer complaints and produce reports for CEC input.
REQUIREMENTS
- N.Dip or
degree in microbiology, biotechnology, or food technology completed
- working
familiarity with GMPs and HACCP.
- Working
knowledge of OHS regulations and safe work practices.
- a
capacity for information and data analysis.
DOCUMENTS NEEDED
- Please enclose a copy of your resume
- ID
- Qualifications.
N.B. Please consider your application to have been rejected if
you have not heard from us within 14 days of the date you submitted it.
Closing Date: Not
specified
Location: Gauteng
